Frequently Asked Questions
Everything you need to know about your Horatio experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-7 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label.
Where can I find your sizing guide?
Each product page features a detailed 'Size & Fit' guide. We provide exact measurements in both inches and centimeters to help you find your perfect match.
What materials do you use in your collections?
Horatio is committed to quality. We primarily use premium natural fibers, including organic cotton, merino wool, and recycled polyester to ensure longevity and comfort.
Do you offer international shipping?
Yes, we ship to over 50 countries. International shipping rates and estimated delivery times are calculated at checkout based on the destination.
How should I care for my Horatio garments?
To maintain the quality of your pieces, we recommend following the specific care instructions on the internal garment tag, though most of our items prefer cold washes and air drying.